Let’s not hedge the subject: NBC’s handling of the XXX
Olympiad has been archaic. In the day of the DVR, advertisers buying time on
television want live viewers—live viewers aren’t skipping the commercials
they’re shelling out for, essentially negating their expensive efforts. Getting
live viewers, in the wake of the popularization of the DVR, is not an easy
task, but there is an important factor to success: you need programming the
viewer does not want to wait for.
What kind of programming is that? In some cases it means
exceptional, serialized television. Anything that is so good, so engaging, that
the viewer wants to consume it as soon as possible. A healthy fear that any
delay may result in spoilers—because all their friends and colleagues will be
talking about it tomorrow—is helpful. Live events benefit here as well, particularly
sports. Sports lose all tension when the outcome is known—unlike solidly
written television. Sports don’t benefit from dramatic irony.
So NBC has the Olympics, a sporting event that people don’t
want to miss because they know their friends and colleagues will all be talking
about it. And what does NBC do with such a gift? They run it on tape-delay.
They strip it of the power of being live. They forgo the boon of fear of
spoilers. They pretend they exist in an era pre-DVR, pre-internet.
But that’s not all. They have also decided to use a
broadcast method common to news programs: the hook. When you turn on the news,
the first story you’ll be introduced to is the most interesting one of the
night. That’s no mistake; it’s to make sure you don’t change the channel. It’s
also the last story that is going to run—likewise, to keep you watching the
channel. That’s what NBC has attempted to do with their editing. Popular
events—like gymnastics—don’t expect to see those all the way through: they will
be interspersed between the twentieth swimming preliminary and bland commentary
by Ryan Seacrest (does NBC not have sportscasters?). It’s all designed to keep
you watching a four hour program that contains 20 minutes of content you
actually want to see.
Well, that’s what it’s designed to do, but, again, it seems
that no one at NBC has quite figured out this whole DVR deal. They’ve
disincentivized watching the programming live (because, well, it isn’t
live), and, in a misguided effort to force prolonged viewing of a tape-delayed
presentation, have incentivized DVRing the tape-delay. It’s like they want
their advertisers to pull out.
Here’s how my consumption of the Olympic Games has played
out. My girlfriend comes home knowing everyone who has won and lost. Either
she’s read it on Facebook, or a co-worker or friend has mentioned it in
passing, or her own curiosity has led her to Google. She then hits record on
NBC, and we go about our night doing non-Olympic type things. With about a half
hour left in the NBC programming for the night, we fire up the DVR and skip
right to the events that are still visually interesting enough to watch, like gymnastics
and maybe some diving (races—swimming—these retain no value once the winner is
known).
While I don’t believe everyone is as methodical, this type
of behavior seems the equilibrium point for the perfect shit-storm that is NBC
Olympic coverage.
NBC has countered a lot of the backlash, but it only seems
to reveal further ineptness within the network. To their credit, they claim
they’re providing a “story” that the American audience wants to see—through
their editing and interviews. In that
sense, they are probably aware that the program needs a draw to combat the
effects of tape-delay (much like how viewers will watch television shows even
after being “spoiled” because the story contains additional content). But their story is neither compelling nor dynamic. It
serves, instead, as a repetitive talking point in which commentators frame
every action and inaction. The narrative is stagnant. How many times do we need
to be reminded that Phelps didn’t take his training as seriously after Beijing?
How many times do we need to recognize and agonize over Wieber failing to
qualify for the all-arounds?
I could go on, but others have done it for me, and have done
it better justice:
Here is a post about NBC editing to create
non-existent tension. Here is an article about Twitter’s (and, by proxy, NBC’s)
censorship of this journalist’s criticism of
NBC’s Olympic coverage. And here’s Jon Stewart’s take, to lighten to mood.
So true! And with the extra time between 'live' and air time they beat to death the drama involved. Yes, there are some great stories out there, but please! Over and over, again. Wake up and get us a better format.
ReplyDeleteYou think much more into these things than I do and I find that really interesting. I completely agree with you and Art on this.
ReplyDeleteBrett, since the Olympics happen during the day and I work in a newsroom I always hear the result before they air and it really pisses me off. I really look forward to watching the Olympics at night and knowing the outcome really ruins it!
ReplyDeleteI've actually gotten frustrated watching the news before they play the events because they make it seem like athletes did so much better or so much worse than they actually did. For example when Aly fell off the beam, they made it seem like she was a total screw up but she didn't even fall off and I personally think she did better than the girl she lost the bronze to.
ReplyDeleteVery true. I hate how they do that! It ruins all the excitment of the games. Great posts. Looking forward to future ones!
ReplyDeleteI didn't realize how annoying it was to watch the Olympics this year but your post just helped me figure it out. Thanks for pointing that out. I look froward to more posts!
ReplyDeleteYou bring light to a real problem that NBC is facing due to DVR. I was totally unaware that this was happening.
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